Questions and Answers


How do we sign up?

Go to the tab 'Sign Up' and fill in your information. When this is finished an account will be created for your company and you as an administrator.
After this you can start using and evaluate if our solutions fills your needs. Evaluation time is 30 days and if you do not want to continue using our service you do not have to do anything. There is no cost involved for evaluating us.
To register, go here


Will we be automatically billed after the trial?

No. You must manually purchase a membership at the end of the trial, otherwise the account is inactivated.


What do we need to get started?

Since it is a web based system you only need an internet connection and a modern web browser to get started. No other installation is needed.


Pricing

If you want to continue using our system after the first 30 day free trial you can purchase monthly access using your credit card. The payments are handled by the external payment service Paypal, a highly secure payment provider.
Click here for current price list


What payments options are there?

We use Paypal as payment provider and accepts all the major credit cards. Paypal account can also be used, this enables the possibility of bank transfer (to the Paypal account) and then using this credit to purchase membership at Timeduty.
We accept VISA We accept Mastercard We accept Amex We accept Paypal


Where do I renew our membership?

When 30 days remain on your current license period (or trial period) a link will be visible on the first page of Timeduty leading to the purchase page. You will need to be logged in as an administrator to see this link.


When we go from trial to full membership, will our already registered data be deleted?

No data entered by you or your users will be automatically changed/removed when upgrading to full membership.

Is there different access levels?

There are two levels. One access level for administrators who can add users, projects, other administrators/users etc and one access level for ordinary users that will only be able to access their own information.


What reports exists in the timesheet software?

To view examples of the reports offered in the timesheet software please browse to the report examples.


We want to install Timeduty on our own servers. Is this possible?

No. Timeduty is designed to be hosted on our servers.


Is it possible to export the registered time to other applications?

Yes, the detailed time report can be exported to both Excel and to an XML-file that could be used for importing into other applications.


Does timeduty have functionality for approving time registrations?

Yes, There is a module called Time Approval that is for this purpose. It is free of charge as a user of Timeduty.com
The use of the time approval module is configurable. If your are an administrator you can find the setting by logging in, and then selecting 'Company Settings' in the menu.
Read more about the Time Approval module


Does the Mileage Log module cost extra, and where can we find it?

No, we do not charge anything extra for using the Mileage Log module.
The use of the Mileage Log is configurable. If your are an administrator you can find the setting by logging in, and then selecting 'Company Settings' in the menu.
Read more about the Mileage Log


But how about the expense tracking module, is that also included?

Yes, the expense tracking module is also included in the normal membership fee.
The use of the expense tracking is configurable. If your are an administrator you can find the setting by logging in, and then selecting 'Company Settings' in the menu.
Read more about the Expense tracking